Licensed by Dubai DET · Operating since 2013 Call +971 4 256 4447  ·  WhatsApp

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Speak up.

If something is being done wrong — by our staff, by a supervisor, or by anyone acting in our name — this form goes directly to the owner of the company and to nobody else.

Licensed for cleaning & building maintenance Directly employed crews Public liability insured Written response times Prices inclusive of VAT

It goes straight to the owner

Not to a department, not to a manager who might be the subject of the report. It arrives in the owner's inbox unopened by anyone else.

You can stay anonymous

Every contact field is optional. Leave them blank and we will have no way of knowing who sent it — the trade-off is that we also cannot come back to you for detail.

Nothing is stored here

This website keeps no database and no copy of your report. It is sent as an email and that is the only record.

What to report

Anything that would embarrass us if it were true.

You do not need proof and you do not need to be certain. A concern raised honestly and in good faith is welcome even if it turns out to be a misunderstanding.

No retaliation. Ever. Nobody who raises a concern in good faith will be dismissed, demoted, transferred, have hours cut, or be treated differently for it — whether they are an employee, a client, a supplier or a member of the public. If that happens to you, report that too.

Dishonesty

Theft, false invoicing, bribes or kickbacks, falsified records or reports.

Unsafe work

Work at height without proper access, missing safety equipment, unsafe chemicals or practice.

Mistreatment of staff

Unpaid or withheld wages, passport retention, harassment, discrimination, threats, excessive hours.

Recruitment fees

Anyone asking a worker to pay for a job, a visa or a placement with us. We never charge for any of these.

Damage or loss

Damage to a client's property that was hidden, denied or not reported.

Anything else

Conduct by anyone working in our name that falls short of what we say we do.

The form

Tell us what happened.

As much or as little detail as you are comfortable giving. Every field except the description is optional.

The next three fields are optional. Leave them blank to report anonymously. Filling them in means we can ask you for detail and tell you what we did about it — and we will keep them confidential.

Sent directly to the owner of the company. This website stores no copy. If you are an employee and you would rather raise it in person, you can ask to speak to the owner directly and we will arrange it.

Tell us about the property.

Free site survey for buildings, offices and communities. A fixed written quote for homes, usually within 24 hours.